At Noor Packages, we specialize in creating high-quality, custom-made packaging solutions tailored specifically to your brand’s requirements.

1. No Return & Refund Policy

Because all our products are custom-manufactured based on your unique dimensions, branding, and design specifications, we do not accept returns or provide refunds once an order has been processed and production has commenced. Custom orders cannot be resold; therefore, all sales are final.

2. Design Approval & Accuracy

Before we proceed with mass production, we provide a final design proof/sample for your review. It is the customer’s responsibility to verify all details, including dimensions, spelling, colors, and design layouts. Once you provide your final approval, we begin manufacturing, and no further changes, returns, or refunds will be accepted.

3. Reporting Issues (Damages or Defects)

We take pride in our craftsmanship. However, if your order arrives physically damaged or contains significant printing errors that deviate from your approved proof, please contact us within 24 hours of receiving your delivery.

You must provide clear photographic evidence of the issue. We will review your case individually and, at our discretion, determine the appropriate resolution, which may include a partial or full replacement of the defective items.